Refund Policy

Refund Policy

At CleanoLite, we are committed to ensuring your satisfaction with our cleaning, hygiene, and household products. If you are not completely satisfied with your purchase, please review our refund policy below.

1. Eligibility for Refunds

We accept refund requests for products purchased directly from our website within 14 days of delivery. To be eligible for a refund, items must be:

  • Unused and in their original, unopened packaging.
  • Accompanied by proof of purchase.

2. Non-Refundable Items

The following items are non-refundable:

  • Opened or used cleaning products.
  • Items marked as final sale.

3. Refund Process

To initiate a refund:

  1. Contact our customer service at Feedback@cleanolite.com or call +916394195585 within 14 days of receiving your order.

  2. Provide your order number and reason for the refund request.

  3. Once approved, securely package the item and send it to:

    00, C/O AVDHESH KUMAR, NH 35. Mataundh Police Station, GHURAHA THOK MATAUNDH, Mataundh, Banda, Uttar Pradesh, 210001

4. Refund Processing Time

Refunds will be processed to the original payment method within 7-10 business days after receiving and inspecting the returned item.

5. Shipping Costs

Customers are responsible for return shipping costs unless the item is defective or incorrect.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at Feedback@cleanolite.com or call +916394195585. We will arrange for a replacement or refund at no additional cost to you.

7. Contact Information

For any questions or concerns regarding our refund policy, please contact us:

  • Email: Feedback@cleanolite.com
  • Address: Nifle Private Limited, C/O AVDHESH KUMAR, NH 35. Mataundh Police Station, GHURAHA THOK MATAUNDH, Mataundh, Banda, Uttar Pradesh, 210001
  • Contact: +916394195585

By shopping with CleanoLite, you agree to our refund policy.