Shipping & Return Policy

Shipping and Return Policy

At CleanoLite, we are committed to providing you with a seamless shopping experience. Below, you’ll find detailed information regarding our shipping and return policies.

1. Shipping Policy

Order Processing Time

Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods and Delivery Times

We offer the following shipping options:

  • Standard Shipping: Delivery within 5-7 business days.
  • Express Shipping: Delivery within 2-3 business days.

Please note that delivery times may vary based on your location.

Shipping Charges

Shipping charges are calculated at checkout based on your selected shipping method and delivery address.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email to monitor your package’s status.

International Shipping

Currently, we only offer shipping within India.

2. Return Policy

Eligibility for Returns

We accept returns on products purchased directly from our website within 14 days of delivery. To be eligible for a return, items must be unused, in their original packaging, and in resalable condition.

Non-Returnable Items

The following items are non-returnable:

  • Opened or used cleaning products.
  • Items marked as final sale.

Return Process

To initiate a return:

  1. Contact our customer service at Feedback@cleanolite.com or call +916394195585 to request a return authorization.

  2. Provide your order number and reason for return.

  3. Once approved, securely package the item and send it to:

    00, C/O AVDHESH KUMAR, NH 35. Mataundh Police Station, GHURAHA THOK MATAUNDH, Mataundh, Banda, Uttar Pradesh, 210001

Return Shipping Costs

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds

Refunds will be processed to the original payment method within 7-10 business days after receiving and inspecting the returned item.

Exchanges

We do not offer direct exchanges. If you wish to exchange an item, please return the original item and place a new order for the desired product.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at Feedback@cleanolite.com or call +916394195585. We will arrange for a replacement or refund at no additional cost to you.

3. Contact Information

For any questions or concerns regarding our shipping and return policies, please contact us:

  • Email: Feedback@cleanolite.com
  • Address: Nifle Private Limited, C/O AVDHESH KUMAR, NH 35. Mataundh Police Station, GHURAHA THOK MATAUNDH, Mataundh, Banda, Uttar Pradesh, 210001
  • Contact: +916394195585

By shopping with CleanoLite, you agree to our shipping and return policies.